
I got the Apple IPhone in Feb. I love it. It is really cool. I use it for everything. My email, phone, games, Ipod and Internet. I have still not grown bored with it. But I keep having issues with it. All of them have been minor...just a little irritating. I go to the Apple store and they give me a new phone. Well the phone I got last time had some big problems. I would not be able to hang up a call. It would sit there for a minute before it hung up. When I called some phone numbers it would just be a busy signal even though I knew it would ring calling from another phone. The biggest issue was that if I turned it off to reboot it would not come back on...unless I hooked it up to my laptop. So I have been waiting till I had a free day to take it back to Apple so they can replace my phone and yesterday it happened......I turned it off and it would not come back on. No matter what I did. I went to Ann Arbor and he got it to turn on. He seemed like he was not going to give me a new phone as he said he didn't see anything wrong with it. So I had to be a little firm as the last time I came to Ann Arbor, because I was having problems with the same phone the guy wouldn't give me a new phone. He told me to wait till the new apple update to see if that fixed the problem. Well I have been trying to live with this phone for 2 mths doing all sorts of weird stuff all this time and all it did was get worse. So he did give me a new phone...reluctantly. I feel better now. But if I paid 499.00 on this phone...why cant I get one that works? What kind of customer satisfaction is that? I could only makes calls sporadically and they sent me out the door for me to wait to see if the new update helped. I drove 45 mins to the store for them to tell me that. ugh. So I was glad that this guy gave me the new phone last night.
1 comment:
Well, I am sure that people come in all the time with "made up" excuses as to why they want a new phone... Its the people like that who ruin it for the ones that are ACTUALLY telling the truth. Thank God you got a new phone!
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